IMPORTANT
The Wristcam Guide updates frequently. Please view the Guide in English, or click on the Guide in your preferred language below:
Guide in English:
Introduction
Wristcam is a camera system made for Apple Watch. It empowers your Apple Watch to take high definition photos and videos. It also allows you to communicate using Live Video calls and Video Messaging directly from your Apple Watch.
The Wristcam Core which holds the electronics can be removed from the Silicone band. You can purchase replacement or different color bands for your Wristcam at www.wristcam.com. It's easy to switch the Wristcam core from one band to another, however please make sure to follow the video guidance available on the online version of this document.
Expect new exciting functions and features to enhance your experience as software updates are released.
Initial Set-up:
Charge the device
Before using Wristcam for the first time, it's important to charge it for at least one hour. Connect the Wristcam magnetic charging cable to the back of the Wristcam core. (The dots on the cable should line up to the dots on the core) A Red light on the world-facing LED indicates that Wristcam is charging. The LED might turn off after the device is fully charged. When you connect your device for the first time, the world-facing LED will glow between red and purple, and the self-facing LED will glow blue - this indicates it's ready to pair. If both LEDs glow Blue, it means you are not connected to the charger.
Note: In some cases, when you first charge the Wristcam, or after not charging the device for more than a few weeks, you might not see a red LED and you will need to disconnect and reconnect the device to the charger to start the charging process.
Pairing Wristcam with your iPhone
While your Wristcam is connected to the charger, and the self-facing LED is glowing blue, open the 'Settings' app on your iPhone, go to ‘Bluetooth settings’ and click ‘Wristcam’. It might take up to 30 seconds for the Wristcam to be discovered by your iPhone.
Install the App
Soon after pairing, your iPhone might suggest installing the Wristcam App. You can also find the Wristcam App on the App Store, or use QR code to get it. Download and install the Wristcam App
Keep the Wristcam connected to its charger, within good range of WiFi, make sure the red LED is on (if not connect and disconnect the cable from the Wristcam core) and follow the on-screen instructions on your iPhone. If possible, allow all requested permissions throughout the process. Refer to our privacy policy for assurance the data is only used for your benefit. Specifically make sure to allow location permissions as those are required for wifi network selection.
Apple Watch App install Open the Apple Watch App on your iPhone, and click on the ‘My Watch’. Scroll down to ‘Installed on Apple Watch’. If you don’t see Wristcam automatically installed, scroll further down to ’Available Apps’,find it, and click ‘Install’.
Firmware Update.
Wristcam constantly improves with Software updates both for function and newfeature launches. Your new product is likely running an outdated Firmware version and needs to be updated before initial use. Open the Wristcam iPhone App, go to 'Settings", tap 'Check for Firmware update" and follow the on-screen instructions. Your Wristcam is now ready to use.
After this initial set-up, future updates will be automated: In most cases, you will get a notification when new firmware is ready to be updated on your Wristcam and you will be able to initiate the update process with a single click within the Wristcam app on your iPhone.
Important Note: Wristcam must be connected to the charger with the red LED on, be within good WiFi range and have at least 60% battery charge for the firmware update process to start. Your iPhone must be in proximity to your Wristcam to allow Bluetooth connectivity throughout the upgrade process..
To check for Firmware updates manually, go to ‘Settings’ in your Wristcam iPhone scroll to ‘Maintenance and Support’ and click ’Check for Firmware update’.
Should you need further assistance please contact support@wristcam.com
LED LIGHT/COLOR GLOSSARY
Constant RED, Outward Facing LED - Device is charging. It will turn off when completely charged
Glowing Blue LED light (fade between off and blue) - Device is ready to pair with your iPhone. When charging, the outward facing LED will fade between red and purple.
Single White Flash on both LEDS (White) - Photo/Video is activated
Constant Flash every second or so - Video recording is active (when stopping the video the White LED will turn on for a bit to indicate stop recording)
Blue LED - Wifi activity (download and/or FW upgrade)
Red Flash (one, quick)- device is shutting down due to either low battery, or temperature limit reached
Faint Green light on LED - device on is on low power standby
Important safety information for Wristcam Before using Wristcam, please review and retain it for future reference.
WARNING: Failure to comply with the following safety precautions can result in electric shock, personal harm, fire, or damage to Wristcam or other property. Review all the safety precautions below before using Wristcam.
HANDLING: Handle Wristcam with care. Wristcam contains sensitive electronic components and can be damaged if dropped, burned, punctured, or crushed. Wristcam may chip or crack if dropped or subjected to forceful impact. Avoid heavy exposure to dust or sand. Don’t use a damaged Wristcam, as it may cause injury.
REPAIR: Do not open Wristcam or attempt to repair Wristcam on your own. Disassembling Wristcam may cause bodily harm, and degrade or impair water resistance. Should your Wristcam become damaged or malfunction, please contact Wristcam support so we may best assist. Visit wristcam.com/support for further information about service and repairs.
BATTERY: Do not attempt to replace the Wristcam battery on your own, as doing so may damage the battery, and cause overheating or injury. The lithium-ion battery in Wristcam should be serviced exclusively by Wristcam or an authorized service provider. When receiving service for a damaged or malfunctioning Wristcam battery, you may receive a replacement device or battery (instead of your original device). Batteries should always be recycled or disposed of safely and separately from household waste, and never incinerated. Visit wristcam.com/support for further information about battery service and recycling.
CHARGING: To charge your Wristcam, use only an approved Wristcam Power Adapter or genuine Apple Power Adapter in a well-ventilated area. Using uncertified or counterfeit accessories may damage your Wristcam and/or adversely affect operation. Use of a damaged Power Cable or Power Adapter or attempting to charge Wristcam in the presence of moisture can result in electric shock, personal harm, fire, or damage to Wristcam or other property. Do not cover Wristcam with a blanket, pillow, or other covering while charging. If you have a physical condition that affects your ability to detect heat against the body, take special precautions and consult your physician prior to using Wristcam . Remove immediately should Wristcam become hot or uncomfortable.
RADIO FREQUENCY EXPOSURE: Wristcam uses radio signals to connect to wireless networks. Visit wristcam.com/support for further information about radio frequency (RF) energy resulting from radio signals and steps you can take to minimize exposure.
MEDICAL DEVICE INTERFERENCE: Wristcam contains components, including radios, that emit electromagnetic fields. Wristcam, and the Power Cable contain magnets. Electromagnetic fields and magnets can cause interference with medical devices, such as pacemakers and defibrillators. Consult your physician and medical device manufacturer for information specific to your medical device and whether you need to maintain a safe distance of separation between your medical device, Wristcam, and the Power Cable. Stop using Wristcam or the Power Cable immediately should you suspect any interference with a medical device.
EXPLOSIVE AND OTHER ATMOSPHERIC CONDITIONS: Avoid charging or using Wristcam in a potentially explosive environment, including but not limited to areas with high concentrations of flammable gasses or substances such as grain, dust, or metal powder. Exposing Wristcam to environments having high concentrations of industrial chemicals, including near evaporating liquified gasses such as helium, may damage or impair Wristcam functions.
CHOKING HAZARD: Some Wristcam bands may present a choking hazard to small children. Please be mindful and exercise appropriate caution.
SKIN SENSITIVITIES: Some people may experience reactions to certain materials used in jewelry, watches, and other wearable items that are in prolonged contact with their skin. This can be due to allergies, environmental factors, extended exposure to irritants like soap, sweat, or other causes. You may be more likely to experience irritation from a wearable device if you have allergies or other sensitivities. If you have known skin sensitivities, please take special care when wearing Wristcam. One is more likely to experience irritation from wearing Wristcam if worn too tightly. Remove Wristcam periodically to allow your skin to breathe. Keeping Wristcam elements clean and dry will reduce the likelihood of skin irritation. If you experience redness, swelling, itchiness, or any other irritation or discomfort on your skin in close proximity to Wristcam, immediately remove the device and consult your physician before resuming wear. Continued use, even after symptoms subside, may result in renewed or increased irritation.
WRISTCAM ONE-YEAR LIMITED WARRANTY: Wristcam Inc. of San Mateo, California, U.S.A. (“Wristcam”) warrants the Wristcam-branded hardware product and Wristcam-branded accessories contained in the original packaging (“Wristcam Product”) against defects in materials and workmanship when used normally in accordance with Wristcam’s published guidelines for a period of ONE (1) YEAR from the date of original purchase by the end-user purchaser (“Warranty Period”). Wristcam’s published guidelines include, but are not limited to, information contained in technical specifications, user manuals and service communications. Wristcam does not warrant against normal wear and tear, nor damage caused by accident or abuse. Subject to the full terms and detailed information on obtaining service available at wristcam.com/support. Wristcam will choose to repair, replace, or refund your Wristcam at its sole discretion.
IC AND FCC COMPLIANCE STATEMENT: This device complies with the Industry Canada license-exempt RSS standards. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful
interference to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250- 5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the band 5725- 5825 MHz shall comply with the e.i.r.p. limits
specified for point-to-point and non point-to-point operation as appropriate.
Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650- 5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
FCC Caution: Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
RF EXPOSURE Warning: This equipment complies with FCC/IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
EU DISPOSAL INFORMATION:This symbol indicates that this product and/or battery must not be disposed of with household waste. When you decide to dispose of this product and/or its battery, do so in accordance with local environmental laws and guidelines. When this product reaches its end of life, take it to a collection point designated by local authorities. The separate collection and recycling of your product and/or its battery at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.
Wristcam software must be installed on an iPhone and an Apple Watch in order to use the device.
IMPORTANT: Please review all regulatory and safety information prior to use at www.wristcam.com/support
Regulatory information can also be found in: Wristcam Companion Application under Settings > Legal & Regulatory tab.