We offered for a limited time through the holiday shipping to other select countries outside of the US and Canada. We are not currently offering international shipping. If you placed an order during the holiday, please view the below.
International shipping can vary by country, amount of time for customs processing and any weather, airport or courier volume impact. Generally after an international order is place it can take 2-4 weeks to reach the shipping address. However, in some cases, based on a countries courier volume along with their following strict Covid guidelines it can take additional time.
The consumer is also responsible to pay for any Customs Fees.
We currently use USPS International Priority shipping. Once the package leaves the US, the updates will not be as frequent but you should see when the package is in transit to an airport, in transit to its destination, customs may have received the package, customs may be processing the package, package is in transit through the local postal service to its destination and package was delivered.
Please ensure to sign up for tracking updates by email (scroll down on your USPS tracking information and click on, Text & Email Updates to expand that section and add your email. Please see screenshot from the USPS tracking example:
Additionally, once the shipment transfers to your country, you may check your postal service for tracking update using the same USPS tracking number. Then you will see more details within your country for the status (Pending Customs, Processing Customs, Customs seeking documentation, Cleared Customs, etc.)
Some sample countries are listed below: You will use the same USPS tracking number on the below sites.
For the UK: Please check this link for Parcel Force tracking
For Italy: please check Poste Italiane
Also for Italy: Please check this link for After Ship tracking
For Spain: Please check this link for tracking your shipment
For Netherlands: Please check this link for ParcelsApp tracking
For Israel: Please check this link for Israel Post tracking for Item Trace
For India: Please check this link for India Post for tracking the Consignment